Luthessa
SaaS Platform

Project Type
Concept Study
Industry
Manufacturing
Services
SaaS Product Design & Development

Overview

Luthessa is a product design concept for instrument repair. Repair discussions need to connect the customer's request with the instrument's condition photographs and agreed work. The scope connects four activities: intake studio, work queue, condition review, return preparation. Each has a dedicated screen, with an instrument photograph with annotation tools and a compact repair queue establishing the visual direction. The work includes interface composition, proposed feature architecture and industry-specific showcase imagery.

Luthessa SaaS Platform hero

Four original instrument repair interface concepts. Records, technical values and depicted workflows are illustrative.

Challenge

Repair discussions need to connect the customer's request with the instrument's condition photographs and agreed work. A useful workspace must preserve the connection between the original reference, the selected record and the discussion around a change. Showing more information alone would not resolve that handoff.

  • Keep instrument records and intake photographs connected to the selected work.
  • Make customer notes visible at the point where decisions are reviewed.
  • Retain revision log and handover checklist through the handoff.

Solution

The design starts with an instrument photograph with annotation tools and a compact repair queue. Inspect an instrument photograph beside intake details and customer notes. The remaining views separate exploration, coordination and review into layouts suited to their content. A walnut, warm ivory and muted teal palette gives the product its own visual identity, while selected-record panels keep details close to the working surface.

  • Inspect an instrument photograph beside intake details and customer notes.
  • Arrange instrument jobs on a workshop board with appointments and assigned makers.
  • Annotate instrument details and compare intake photographs.
  • Review administrative completion tasks, attachments and customer handover notes.

Results

  • 4

    Specialized
    concept views

  • 12

    Proposed
    feature areas

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Luthessa
SaaS Platform

Project Type
Concept Study
Industry
Manufacturing
Services
SaaS Product Design & Development

Overview

Luthessa is a product design concept for instrument repair. Repair discussions need to connect the customer's request with the instrument's condition photographs and agreed work. The scope connects four activities: intake studio, work queue, condition review, return preparation. Each has a dedicated screen, with an instrument photograph with annotation tools and a compact repair queue establishing the visual direction. The work includes interface composition, proposed feature architecture and industry-specific showcase imagery.

Luthessa SaaS Platform — hero

Four original instrument repair interface concepts. Records, technical values and depicted workflows are illustrative.

Challenge

Repair discussions need to connect the customer's request with the instrument's condition photographs and agreed work. A useful workspace must preserve the connection between the original reference, the selected record and the discussion around a change. Showing more information alone would not resolve that handoff.

  • Keep instrument records and intake photographs connected to the selected work.
  • Make customer notes visible at the point where decisions are reviewed.
  • Retain revision log and handover checklist through the handoff.

Solution

The design starts with an instrument photograph with annotation tools and a compact repair queue. Inspect an instrument photograph beside intake details and customer notes. The remaining views separate exploration, coordination and review into layouts suited to their content. A walnut, warm ivory and muted teal palette gives the product its own visual identity, while selected-record panels keep details close to the working surface.

  • Inspect an instrument photograph beside intake details and customer notes.
  • Arrange instrument jobs on a workshop board with appointments and assigned makers.
  • Annotate instrument details and compare intake photographs.
  • Review administrative completion tasks, attachments and customer handover notes.

Results

  • 4

    Specialized concept views

  • 12

    Proposed feature areas

Let’s Crafting

Visual Impact

Start a Project